Reference

What blegenbet Does With Your Personal Data

This Privacy Policy covers exactly what information we collect when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team — and how we handle it.

Account data handled with careWallet data: DANA, OVO, GoPayNo third-party data sellingYour right to access and deleteIndonesia-region eligible accounts
blegenbet What blegenbet Does With Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account Security Layer

Your account is protected by password hashing and optional two-factor authentication via OTP sent to your registered number. We never store your raw password in our database.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can manage cookie preferences through your browser settings at any time.

Data Retention Period

Account and transaction data is retained for the period required by applicable law. When you close your account, non-essential personal data is removed within a reasonable timeframe after the retention period ends.

Request and Correction Process

You have the right to request a copy of the data we hold, ask us to correct inaccurate information, or request deletion where no legal retention obligation applies. Contact us via email or live chat.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Email Privacy Request Send your data access, correction or deletion request to our privacy contact email. Include your registered account username so we can locate your record quickly.
Live Chat Support Open live chat from the account menu at any time. For privacy-specific queries, select the account and data topic so it routes to the right team.
In-App Account Settings Some data preferences — like marketing contact opt-out — can be adjusted directly inside your account settings on both mobile and desktop without contacting support.

Common Questions About Your Privacy on blegenbet

These questions cover what we collect, how long we keep it, and what steps you can take if you want to review or remove your personal data from our records.

We collect your name, email, phone number and the e-wallet identifier you link — such as your DANA or OVO number. This is used for account verification and deposit processing only.

Yes, but only the wallet number or reference you submit for a transaction. It is stored to reconcile payments and is not shared with unrelated third parties outside of payment processing.

Yes. Send a data access request via email or live chat with your registered username. We will confirm receipt and provide your data summary within the timeframe required by applicable local rules.

Go to account settings on mobile or desktop and toggle off marketing communications. You can also ask our support team via live chat to remove you from promotional contact lists.

Transaction records — including DANA, OVO and GoPay deposit references — are kept for the period required by applicable law. Non-essential data is removed after your account is closed and the retention window ends.

After account closure, we remove non-essential personal data once any legally required retention period has passed. Transaction records may be kept longer where local law or financial regulations require it.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.